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How indoxslot Handles Your Account Privacy

Your account data — including the wallet details you use with DANA, OVO, and GoPay — is handled with care at every step.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access dataClear data retention approachContact us anytime
indoxslot How indoxslot Handles Your Account Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Team online

Live Chat Support

Open the live chat window from any page on indoxslot. Our support team can handle data access requests, correction queries, and wallet-linked account questions directly in chat.

Email for Data Requests

For formal written requests — such as asking us to delete stored data or provide a full export of your account information — send your request via our support email. We aim to respond within a reasonable time.

Account Help Centre

If your query is about how DANA, OVO, or GoPay transaction data is stored against your account, the Account Help section walks you through what is saved and how long we keep it.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Wallet Data Security Payment details linked to DANA, OVO, or GoPay are stored in encrypted form. We do not display full wallet numbers in your account dashboard — only the last few digits appear for confirmation.
Cookie and Session Handling Cookies keep your session running while you browse the lobby on mobile. You can clear cookies through your browser settings at any time; doing so will log you out of your current session.
Data Retention and Removal We hold account and transaction data for the period needed to meet our operational and financial obligations. Once that period ends, data is deleted or anonymised. You can ask us to review your record at any time.
Who to Contact for Changes To correct a name, update contact details, or flag an inaccuracy in your stored data, reach our support team via live chat or email. We will confirm the change once your identity is verified through your account login.

Your Privacy Questions, Clearly Answered

Below are the questions we hear most from account holders about how their data is stored, who can access it, and what rights they hold. If your question is not here, our support team is a chat message away.

We collect your registration details, login activity, and the payment method linked to your account — such as your DANA, OVO, or GoPay wallet. We use this only to operate and secure your account.

Yes. Wallet details are stored in encrypted form and only the last few digits are shown in your account view. Full wallet numbers are never exposed in the dashboard or in any support conversation.

You can request a full data export by contacting our support team via email. We will verify your identity through your account login before sending any data, and we aim to respond without unnecessary delay.

We retain records for the period required by our operational and financial standards. After that, data is deleted or anonymised. If you want to know what is currently stored, reach out to support directly.

We do not sell your data. We share information only where it is strictly needed to run the service — for example, to process a GoPay withdrawal or verify an OVO deposit — and not for marketing by outside parties.

Open a live chat session or send an email request naming the specific detail you want corrected or removed. After we verify your identity via your account login, we will action the change and confirm it with you.